To remove using Rocky Mountain App,
- Launch the app,
- Select device from the list(Slider Menu->Products & Network Devices)
- Go to Device Settings from the bottom menu
- Select the device's remove button, represented by a trash can icon on upper right corner, to permanently remove the device from your account
To remove usingRocky Mountain Portal,
- Login to Portal
- Go to Devices
- Select the device's remove button, represented by a trash can icon on upper right corner, to permanently remove the device from your account.
Note: It is advisable to useRocky Mountain app for removing device when you're closer to the device. This will ensure that all users are removed from the device. If you do from the Portal or the app when device is not closer, your keyfob users will still have access to the device
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