Please make sure your device is enabled. Please go to the Portal, then go to Device and check the Enabled switch is set to on against that device.
Articles in this section
- How do I delete my user information from the Accurate SmartEntry Platform?
- How to schedule subscription for the future payment?
- How to update or add new credit card for the subscription charges?
- What are charges to use Smart Entry lock?
- Can I use same Promo Code for multiple locks?
- Will the promo code be applied to my future subscription charges?
- My Promo code is applied to subscription charge but not to activation charge
- How to enter Promo Code?
- How do I see my payment history?
- How do I receive payment receipt?
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