Settings

How to change the User PIN?
Follow the below steps to change User pin.

Launch Hickory Smart App, Press Settings -> Hickory Smart App Settings
Select Set User PIN option "Settings" -> "Hickory Smart App Settings->Set User PIN".
Enter default User PIN (1234) when prompted.
Enter your new User PIN, confirm PIN and press "Save"

What to do if a user forgets the User PIN?
Follow the below steps user forgets the User PIN or Administrative PIN.

Delete/Remove Hickory Smart App from your Smartphone.
Install Hickory Smart App from Apple or Play Store.
Sign In using your credentials if you’re an admin. Get new Invite Code from Admin if you’re a user

Who can change User PIN?
User who knows the current User PIN can change it.

How to change alias name of the SR Hickory Device?
Follow the below steps to change alias name of SR Hickory Device.

How to change settings of the SR Hickory Device?
Follow the below steps to change settings of SR Hickory Device.

Launch Hickory Smart App, Press Settings -> SR Device Settings
Change or Update settings of SR Hickory Device as per your choice and press "Save"

NOTE - You must be in Bluetooth range to change Hickory Device settings

How can I see audit trail of the SR Hickory Device?
Follow the below steps to see audit trail of SR Hickory Device.

Launch Hickory Smart App, Press Settings à SR Device Settings à Audit Trail
You can see the listing of operation executed on SR Hickory Device.

How can I get the SR Hickory Device Specific Information?
Follow the below steps to get SR Hickory Device Specific Information.

NOTE – You must be connected to Bluetooth to see the latest information

How can I delete the SR Hickory Device from my account?
Follow the below steps to delete the SR Hickory Device from your account.

You need to validate with your email id and password. After validation SR Hickory Device will be removed from your account