How to change the User PIN?
Follow the below steps to change User pin.
- Launch SR Smart App, Press Settings -> SR Smart App Settings
- Select Set User PIN option "Settings" -> "SR Smart App Settings->Set User PIN".
- Enter default User PIN (1234) when prompted.
- Enter your new User PIN, confirm PIN and press "Save"
What to do if a user forgets the User PIN?
Follow the below steps user forgets the User PIN or Administrative PIN.
- Delete/Remove SR Smart App from your Smartphone.
- Install SR Smart App from Apple or Play Store.
- Add SR Device using SR Smart App. Refer user manual for detailing.
Who can change User PIN?
User who knows the current User PIN can change it.
How to set Sound Notification?
Follow the below steps to set Sound Notification. Sound will be played in your smart phone while connect, disconnect or failure with SR Device.
- Launch SR Smart App, Press Settings -> SR Smart App Settings
- Enabled/Disable Sound Notification "Settings" -> "SR Smart App Settings->Sound Notification".
- Enabled/Disable Sound Notification and press "Save"
How to change alias name of the SR Device?
Follow the below steps to change alias name of SR Device.
- Launch SR Smart App, Press Settings -> SR Device Settings
- Give or change name of device as per your choice "Settings" -> "SR Device Settings->SR Device Name".
- Enter name as per your choice and press "Save"
How to change settings of the SR Device?
Follow the below steps to change settings of SR Device.
- Launch SR Smart App, Press Settings -> SR Device Settings
- NOTE - You must need to pair with SR Device first.
- Change or Update settings of SR Device as per your choice "Settings" -> "SR Device Settings->SR Device Settings".
- Change or Update settings of SR Device as per your choice and press "Save"
How can I see audit trail of the SR Device?
Follow the below steps to see audit trail of SR Device.
- Launch SR Smart App, Press Settings -> SR Device Settings
- NOTE - You must need to pair with SR Device first.
- Press on Audit Trail button "Settings" -> "SR Device Settings->Audit Trail".
- You can see the listing of operation executed on SR Device.
How can I get the SR Device Specific Information?
Follow the below steps to get SR Device Specific Information.
- Launch SR Smart App, Press Settings -> About SR Device"
- NOTE - You must need to pair with SR Device first.
- Press on About SR Device "Settings" ->About SR Device".
- You can see the listing of SR Device Specific Information.
How can I delete the SR Device from my account?
Follow the below steps to delete the SR Device from your account.
- Launch SR Smart App, Press Settings -> SR Device Settings
- Press on Delete SR Device "Settings" -> "SR Device Settings->Delete SR Device".
- You need to validate with your email id and password. After validation SR device will be removed from your account.
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