SR Bridge

How to register SR Bridge? 

1. Launch the SR Smart App and select Devices->Add Devices.
2. Select any of below two options to register SR Bridge on SRP.

• Scan QR Code
• Enter SR # manually

Log in to your existing SRP account by visiting http://portal.securemote.com .If you have not created an SRP account yet, please see the "SecuRemote Online" section for instructions.

Under Bridges option, added SR Bridge will be displayed.

How to assign a device to a SR Bridge?
Once SR Bridge is turned on and registered to your account, all nearby SR Devices  will be automatically assigned to the bridge. You will always able to see the connected SR Devices to the SR Bridge from here:

• Launch the SR Smart App
• Go to Devices tab and select SR Bridge
• On SR Bridge home screen --> Connected SR Devices

How to operate SR device using Remote mode?
The SR device you want to operate should have been assigned to an SR Bridge with an Internet connection. If you have already purchased an SR Bridge and have registered it on SRP follow the steps below:

• Launch the SR Smart App.
• Press an operation button on the SR Smart App home screen.
• You are not in the range of SR Device or Bluetooth is disabled in your smart phone.
• Press Lock/Unlock or Open/Close to perform the operation.
• You may have to wait a few seconds for the communication to the SR device to be completed.

SR App is unable to operate an SR device in Remote mode? 
Make sure you have Internet Connectivity and that your SR device and SR Bridge are powered ON.

How to get the status of a device in a remote location?

• Click on the "Status" button shown at the right-top corner of the SR Smart App home screen.
• “Remote Mode Operation” message will display click on “Yes” and app will display current status of SR device with message.

"Doors Unintentionally Left Open or Unlocked" notification
"Doors Unintentionally Left Open or Unlocked" is a notification alert which is triggered if you have left home and moved a mile away from the SR device location. This is accomplished by SR tracking. It uses SR device’s current status and Smartphone's approximate location.
The accuracy of your location depends on the type of Location Services used by your Smartphone and the speed at which you are moving away from your home/office (SR device location). When a door is left open/unlocked SRP will request your location from the SR Smart App and will trigger the notification alert once your physical distance has exceeded a mile from the device. Your exact physical distance at the time the notification alert message is shown on your Smartphone screen will depend on the GPS connectivity and speed at which you are driving away - it will typically be about a mile.
For iPhone users, please make sure you keep your Wi-Fi always ON. For more accurate results iPhone will use public Wi-Fi networks to calculate your current location.
The notification is very reliable as long as your Smartphone Location Services are enabled and the SR devices are powered ON.

How to enable the "Doors Unintentionally Left Open or Unlocked" notification need to assign bridge to SR device then only notification option appears?
Once you have registered an SR Bridge with SRP, the SR Smart App will automatically detect the SR Bridge and after that user can enable this notification functionality for SR devices that support it (SR Locks and Garage Door devices) provided that you have enabled your Smartphone's Location Services and have authorized the SR Smart App to use them.

For iPhone:

• Make sure you have enabled Location Services and had given permission to the SR App.
• You can enable Location Services using iOS Settings>Privacy>Location Services.

For Android:

• Make sure you have enabled GPS/Network Provider Enabled.
• You can enable GPS/Network Provider using Settings>Location Services.

To mark the SR device location:

• If you want to manually enable the "Doors Unintentionally Left Open or Unlocked" notification, Select "Settings-> SR Device Settings->Notification->Set Location"and make sure you are within range of the SR device.

How to remove a SR Bridge from account and replacing with new SR Bridge?
Log in to your existing SRP account by visiting http://portal.securemote.com .If you have not created an SRP account yet, please see the "SecuRemote Online" section for instructions.

• Once you are logged into your SRP account, select "SR Devices"menu option.
• Select “manage” bridge option for bridge that needs to be deleted
• Unselect all SR devices and click on save button.
• Click on Remove SR Bridge
• Select any of below two options to register SR Bridge on SRP.
  1. Scan QR Code
  2. Enter SR # manually
• Select the registered SR Bridge device on SRP.
• Go to "Bridges"
• Click on Bridge device you have added against registered SR Bridge.
• Click on "Assign SecuRemote Device" option.
• Select SR Device from the Device Listing and add/update description.
• Click on "Add SR Device" to assign your device to your bridge.
• It will ask for final confirmation. Please click on "Confirm" button.

What do the LED indications on SR Bridge-Ethernet mean?

SR Bridge has 4 LEDs on it which helps user to identify the status of SR Bridge-Ethernet. The Green LED is for Power on Status. Other three LED has different combinations for Device Diagnostics

What do the LED indications on SR Bridge-Cellular and GDO mean?

SR Bridge has 4 LEDs on it which helps user to identify the status of SR Bridge-Cellular and GDO. The Green LED is for Power on Status. Other three LED has different combinations for Device Diagnostics