How do I delete my user information?

The original user created is, by default, also the administrator of the overall account, and for each additional user that they have invited to that account.

Only the original user (the administrator of the account) has the ability to manually delete the user information for any invited users.

To delete invited users, the administrator should follow these steps:

1. Please login to https://portal.firstwatchsafe.com/Authenticate
2. Select “Users” from the top menu
3. Find the user you wish to delete and click on the delete icon (show icon here)

Note: Any invited user can also email support@firstwatchguardian.com from the email address associated to their invited account and request that their user information be deleted.

For the original user, the only way to delete their user information is to email support@firstwatchguardian.com from the email address associated to their administrator account and request that their user information be deleted.

Note: The deletion of the user information for the original user (the administrator account) will result in the elimination of the entire account, along with any associated users that have been invited to that account, and will not be recoverable.