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FAQs

  • How to delete/remove user codes and fob users from the device?
  • Battery shows lower or 0% though replaced
  • What if an authorized keyfob is lost
  • I am not receiving any push notification for subscribed event for mobile device
  • What if I lost or change my Smartphone?
  • How can I get the FirstWatch Lock/Safe Specific Information?
  • I keep getting Error: Communication lost with lock
  • When I try to operate the lock, a message box pops up saying Location rights are needed for Bluetooth though I have confirmed the permissions
  • Why do I have to provide permission for location, data storage, camera etc., while using the FirstWatch App?
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