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FAQs

  • How to add New User or User Device? 
  • How many user devices can be added to SR PDQ Lock?
  • I am not receiving any push notification for subscribed event on smartphone
  • When I try to operate SR PDQ Device, it shows “SR PDQ Device has been Factory Reset…”
  • Why does it show “Online Authorization” whenever I operate the SR PDQ Device?
  • Why do I have to provide permission for location, data
  • My lock is not visible in smartphone app
  • How to add SR PDQ Device? 
  • How to set push notifications for my SR PDQ Device?
  • I am not able to Connect with an SR PDQ Device. What should I do?
  • What if an authorized keyfob is lost
  • How to register ZBRG Bridge? 
  • "Doors Unintentionally Left Open or Unlocked" notification
  • How to know if ZECHO Range Extender is working?
  • Setting up Camera
  • How to upgrade firmware of my SR PDQ Device ? What should I do if firmware upgrade is failed and gave error?
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