FAQs
- How do I know if my device is online?
- How to upgrade firmware/software of the device?
- I have accidentally cancelled the firmware upgrade process, what should I do?
- How do I change Settings of the device?
- What are available settings for pdqSMART STP Devices?
- I am not receiving any push notification for subscribed event for mobile device
- Can a notification be sent to more than one user device?
- How do I get instant/real-time notification of any event?
- Invited user is visible on Portal but not on pdqSMART STP App
- Can I restrict invited user to operate during specific time?
- Can I change email address of invited user?
- How long are outstanding invitations valid for?
- Can I disable a user without removing them from the account?
- What is an event?
- Can I filter the list of events on the "Events" page by device or time?
- How do I view events for a particular device or user?
- How do I understand what the event means?
- What do LED Indications mean on PDQSmart STP lock?
- How to operate SR PDQ Device using Remote mode?
- I have replaced batteries recently and it shows 0% battery in application
- What does the LED indications on ZECHO mean?
- What are LED indications on ZBRG Bridge-Ethernet?
- I'm getting Error 96
- I'm getting Error 93
- I'm getting Error 89
- I'm getting Error 97
- I'm getting Error 90
- App is showing meesage to Turn on Bluetooth
- I keep getting Error: Communication lost with lock
- I'm getting Error 266